Terms of Service

Legal Terms and Conditions for DocAssure.ai Services

Last Updated: September 20, 2025

1. ACCEPTANCE OF TERMS

By accessing or using DocAssure.ai services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the service.

2. DESCRIPTION OF SERVICE

DocAssure.ai provides AI-powered document generation services including but not limited to compliance documents, certificates, and operational manuals. Our services use artificial intelligence technology to assist in document creation.

3. CRITICAL DISCLAIMERS AND LIMITATIONS

3.1 AI-Generated Content Disclaimer

WARNING: All documents generated by DocAssure.ai are created using artificial intelligence technology. AI-generated content may contain errors, inaccuracies, or omissions. You acknowledge that:

  • AI technology is not infallible and may produce incorrect information
  • Generated documents are templates and starting points only
  • You must independently verify all content before use
  • We make no representations about the accuracy or completeness of AI-generated content

3.2 No Professional Advice

DocAssure.ai does NOT provide:

  • Legal advice or legal services
  • Regulatory consulting or compliance advice
  • Professional certification or validation
  • Official compliance verification
  • Regulatory interpretation or guidance

Our services are purely technological tools. You must consult qualified professionals for legal, regulatory, or compliance advice.

3.3 Compliance Responsibility

YOU ARE SOLELY RESPONSIBLE FOR:

  • Ensuring all documents meet applicable regulations
  • Verifying accuracy of all generated content
  • Obtaining proper regulatory approvals
  • Compliance with all federal, state, and local laws
  • Any consequences of using generated documents

4. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • DocAssure.ai shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid for services in the 12 months preceding the claim
  • We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
  • We are not responsible for regulatory rejections, compliance failures, or business losses

5. SERVICE AVAILABILITY

We provide services on an "as is" and "as available" basis. We do not guarantee:

  • Uninterrupted service availability
  • Error-free operation
  • Specific uptime percentages
  • Timely document generation

Service interruptions may occur due to maintenance, updates, technical issues, or circumstances beyond our control.

6. PAYMENT AND REFUNDS

6.1 Payment Terms

Services are provided on a credit-based system. Payment is required before document generation.

6.2 No Refunds Policy

ALL SALES ARE FINAL. WE DO NOT PROVIDE REFUNDS for any reason, including but not limited to:

  • User dissatisfaction with generated documents
  • Regulatory rejection of documents
  • Service interruptions or technical issues
  • User error or misunderstanding
  • Changes in regulations or requirements

7. INTELLECTUAL PROPERTY AND DATA OWNERSHIP

7.1 User Content

You retain ownership of:

  • All files and documents you upload to our service
  • All documents generated using our service
  • Your data and information provided to us

7.2 Service Technology

DocAssure.ai retains all rights to our technology, algorithms, software, and service infrastructure.

8. DATA HANDLING

We process your data according to our Privacy Policy. You consent to data processing necessary for service provision. We implement reasonable security measures but cannot guarantee absolute security.

9. USER RESPONSIBILITIES

You agree to:

  • Use services only for lawful purposes
  • Provide accurate information
  • Comply with all applicable laws and regulations
  • Not attempt to reverse engineer our technology
  • Not use services for illegal or harmful purposes
  • Independently verify all generated content

10. INDEMNIFICATION

You agree to indemnify and hold harmless DocAssure.ai from any claims, damages, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms
  • Regulatory non-compliance of generated documents
  • Any harm caused by documents you create using our service

11. TERMINATION

We may terminate or suspend your access at any time without notice for violation of these Terms or any reason. Upon termination, your right to use the service ceases immediately.

12. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of services constitutes acceptance of modified Terms.

13. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the State of Texas, USA. Any disputes shall be resolved in the courts of Dallas County, Texas. You consent to the jurisdiction of these courts.

14. SEVERABILITY

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and DocAssure.ai regarding the use of our services, superseding any prior agreements.

16. CONTACT INFORMATION

For questions about these Terms, contact us through our website contact form.